Frequently Asked Questions
FAQs
We’re here to help
If you need more information to help plan your move, check out our FAQs below or get in touch with our friendly customer service team.
How should I pack a flat screen tv?
When you purchased your flat screen tv it woulds have been perfectly packed with special instructions on how to transport it. These same packing and transporting tips apply when you are moving. The screens are easily damaged, and we strongly recommend have us pack in a specialised carton or repack into the box it came in. Either way please remove the stand, these can snap if not removed, and detach cords before packing so these don’t impact the screen.
How should flat pack furniture be transported?
Flat pack furniture is not designed to be transported constructed; if it came flat packed, it’s a good idea to dismantle it for your move. We can’t accept liability for damage if you choose to transport flat pack furniture assembled.
Can I use plastic tubs for packing?
Plastic tubs are great for extra storage in your home or shed, but unfortunately they do not travel well and are not built to travel in a large load of furniture. We recommend you purchase proper removal cartons as these are reinforced specifically for moving. Plastic tubs often crack and the lids break putting the contents at risk of loss or damage when moving.
How should I label my items?
Labels are important to help keep track of your items during your move, and make sure they end up in the right place at your new home.
Boxes should be clearly labelled with your name and the room that the items came from.
If you have FRAGILE items, make sure our team can see that from the outside with a clear label.
Can you help transport my pet?
Yes! National Moving offers special pet relocation services to help you safely and securely transport your furry family members to their new home.
If your pet has any special needs or requires a special diet, we can help organise that too.
Contact us to discuss your pet transportation requirements and get a quote.
Can you transport potted plants?
Yes we can help move your potted plants. We take special care to ensure your plants arrive safely at their new destination.
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